CUSTOMER FEEDBACK

We'd love your feedback!

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When you hire a local company, what you really want is someone with integrity. Bottom line. Davyd Williams, the owner of A.D.W. Mainland Heat & Air Conditioning Inc., is that guy. I like to work with people I like, and Davyd is likeable, friendly, experienced and gets the job done and done right! Along with his professional team, Davyd's goal is to always meet the needs of his customers and to ensure they're happy. You'd be hard-pressed to find a company as knowledgeable, responsive and experienced as the A.D.W. Mainland team! I wholeheartedly recommend A.D.W. Mainland in Langley BC for all of your heating and cooling needs! - Leanne Campbell, girlyBrilliance.ca

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"I had to replace the furnace when it stopped working during the cold season. Of course the timing was dreadful as it was also a very busy time in my life. Davyd and everyone else involved in that replacement reacted with great regard for scheduling difficulties (theirs and mine) and from the first phone call maintained a fully professional attitude and respect for my home. The job was done on time, with very little intrusion in the home, and great attention to detail. In the ensuing month I have recommended their service to at least 6 other people, and will continue to recommend them. 10 stars!" - Private Verified User

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"15 years of having this company in to replace a furnace, hot water tank, as well as regular maintenance - great service and response time and so very helpful at mitigating the time spent by doing a little leg work up front before they even get there. Would not hesitate to recommend to anyone! They are so helpful, they even managed to help me fix the problem over the phone. So great! 10 stars!" - M, Nelson BC

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"I am so pleased with the service you supplied earlier this week. Customer service isn't something that we see very often and it was nice to see that it is still alive and well at Mainland! If Levon is an example of the rest of the employees, your company will continue to thrive. I will definitely recommend your company to everyone." - Pat Frederick 

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"Thanks to everyone for a great install. We are very pleased with the knowledge and professionalism of the technicians who installed our a/c and new furnace. The cost for an American Standard system install quote was very reasonable, and we would highly recommend this company to anyone considering upgrading or replacing their existing equipment." - Jan and Deborah Crump

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"I just wanted to thank all the staff for the EXCELLENT service installing our new furnace and hot water tank. We met them at the Maple Ridge Home Show. So glad they were the company we went with." - Carol & Mike Iviney

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"Just a quick note to thank you for the great service you provided for the installation of a new American Standard furnace and running of a new natural gas barbeque line in our home. From the first call to the final installation, everyone was punctual, efficient and professional. I also appreciated everyone’s patience when responding to my questions and concerns. Having managed service and installation departments in a similar industry, I fully understand the value of having quality (courteous, presentable, knowledgeable and efficient) service technicians. From what I encountered from Mainland Heat & Air Conditioning Inc., you’ve got some very good ones. Your prices were more than fair for the high value of service and installation you promised & provided. I have no problem referring your company to friends, neighbors and family. Thanks again." - Rich Cargnelli

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"We have been using ADW Mainland Heat & Air Conditioning for many years, and have always been completely satisfied. They do an excellent job, are always punctual, and offer the most competitive rates. They have maintained our heating and air conditioning systems for our 75,000 sq.ft. main store outlet. Also our club house at Kings Links Golf Course. They have also done residential heating and cooling for the owner’s residences, and our staff’s homes. We are happy to recommend the services of ADW Mainland Heat & Air Conditioning!" - Gerry Haggman, King of Floors

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"Just to let you know how pleased I was with the workmanship and professionalism your crew exhibited. I was definitely NOT expecting such good quality guys. The vent cleaners were very clean and professional guys who knew their stuff. The fellow who did the install today was tremendous! I had already called at least 10 other companies before my wife found your flyer in our paper. Had I known about you, I'd have booked long ago." - Nick

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"Semiahmoo House Society has been a customer of ADW Mainland Heating & Air Conditioning over 10 years. We’ve enjoyed working with Dave and his team and are happy to be able to provide this recommendation. I have great respect for Dave as an individual and as a professional and am confident that he will meet your company’s needs and will exhibit positive performance in your workplace." - Lise Boughen, Semiahmoo House Society

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(A client recommended by Gerry, The Home Improvement Guys) "Hi Gerry, I just wanted to thank you for recommending ADW Mainland to me. I had had them check my furnace and clean my vents in the fall and was very happy with their work, but I did not realize that they could help me with the crawl space. They came and did the job today and once again I was very pleased with their service. Dave is very personable to speak to on phone and really listens to your questions and concerns, he doesn't treat you like an idiot because you don't know his business as well as he does, which is a failing I find in far too many "front-line" people these days. The team was right on time, friendly and easy to talk to, fast, efficient and careful at their job. All the things that result in a satisfied customer. If anyone else asks you about cleaning their crawl space I wouldn't hesitate to recommend them. It is not a "cheap" job ($190/hr.), but you have to realize you are tying up two men and an expensive vehicle that could be doing vents and inspections and earning at least that much, probably under much better working conditions! Thanks again." - Nick Mayar

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"Just a note to say thank you for your help.  I'll recommend you to anyone who requires your services! Thanks again." - S. Murray

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"We really appreciate the prompt service we received & will gladly refer your services to other people. Thanks again for your assistance. Yours truly," - Walter & Leslie Bussanich

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"Hi Davyd, the install went well and everything is in working order. I think Richard did a great job and I'll be recommending you to anyone I know who might be looking for a new furnace. Thanks." - Bernie

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"My neighbor gave me the number for ADW Mainland Heat & Air Conditioning. They came to my home and assessed my furnace and to make a long story short my furnace was toast. Needless to say I did not have the extra funds to purchase a new furnace. I received a call from Davyd to inform me that one of his guys would be arriving at my home to install a brand spanking new furnace in my home. He told me he was not going to see me go without heat. And the cost of the furnace and service was at *NO CHARGE*. This was his Christmas gift to me and my family. I was in tears, I was so grateful. I think Davyd should be recognized for being such an awesome person for doing such a noble gesture for someone in need. His staff were also very kind and courteous. Sincerely," - Arcola Kroeger

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- Dave Smith, Mission

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"We are writing to you in regards to our newly installed heat pump that we received. Well, it has a been a long and frustrating road for us and for you as well for the last 2 years. We can finally say that we are thrilled and thankful that our new unit is working properly, and that our home is maintaining a proper temperature, even in - degree weather! We want to thank you all for your constant care and amazing customer service. Most companies would not have given us the support that you have showed us. For this we are truly grateful. Happy Holidays to All!" - Gary & Melinda Oliver

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"Hi, Just a note to let you know we were very pleased with your company's cleaning of our furnace and ducts. The guys were prompt and very careful of our new floors. Thanks a bunch!" - Bev Symonds

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"Family-run business, which is one of the things that attracted me to this company. They definitely know their product and they provide great follow-up after the installation. They are very flexible about times to come by to do check ups. Really enjoy the conversations about so many things above and beyond heating/cooling." - KL, New West